BotCartd — Admin

Admin quick start

Pick a flow: metrics overview, client work, accounts, plans, or support.

Issuer balances

Issuer balance — EUR — · from account (live)

Issuer balance — USD — · from account (live)

Cards (inventory & usage)

Active cards

Active cards — EUR

Active cards — USD

Active cards — Total

EUR

Total assigned limit —

Available to spend (free limit) —

USD

Total assigned limit —

Available to spend (free limit) —

Card lifecycle (period)

New cards created —

Closed cards —

Money Flow (Top-ups vs Spend)

Top-ups

Today —

Yesterday —

Last 3 days —

Top-ups count (today) —

Avg top-up size (3d) —

Spend

Today —

Yesterday —

Last 3 days —

Transactions count (today) —

Avg transaction size (3d) —

Revenue (fees)

Commissions charged (wallet ledger)

Today —

Yesterday —

Last 3 days —

MTD —

Fees breakdown (period)

Top-up fee (ledger) —

Auth + decline fees (3d window) —

Issue + plan fees (3d window) —

Transaction Quality (approval/declines)

Approval

Approval rate (3d) —

Decline rate (3d) —

Pending volume —

Top decline reasons (3d)

Insufficient funds —

Do not honor —

3DS required/failed —

Other —

Operator sessions

—

3DS & Risk Ops

3DS requests today —

3DS approval rate (3d) —

3DS expired (3d) —

Liquidity in EUR/USD: Arken vs client wallet balances. Subscription fees (plan charges) are issuer revenue in wallet_ledger; they are not on the Arken balance snapshot, so "Arken − clients" alone misstates the gap. Operating delta adds lifetime subscription charged to the Arken side for a bookkeeping-aligned view.

Arken balance (EUR)—

Arken balance (USD)—

Client wallets total (EUR)—

Client wallets total (USD)—

Plan subscription charged (lifetime, EUR)—

Plan subscription charged (lifetime, USD)—

Delta (Arken − clients, EUR)—

Delta (Arken − clients, USD)—

Delta (Arken + subscription − clients, EUR)—

Delta (Arken + subscription − clients, USD)—

Free remainder (operating)—

Free remainder USD (operating)—

Refill required (operating)—

Refill required USD (operating)—

Active client profiles—

Client limits total (EUR)—

Client spend 3d (EUR)—

Top-ups lifetime (EUR)—

Top-ups lifetime (USD)—

—

Profiles overview

wallet, active card limits, and spend over the last 3 days.

—

Client admin

Client

View mode

Find client

Saved filters

Recent profiles

End-user key (clientMeta)

Profiles (SQLite)

Client: — · ID: — · Status:

ID: · Created: · Last active:

Tariff

The list includes hidden-from-home plans so you can assign them here; the client will see the plan and pricing in the app after save.

Current tariff—

Tariff since—

Change tariff to

Tariff notes

Subscription (API)

Subscription limits for the selected profile (from /state?externalUserId=).

—

Plan—

Cards included—

Active cards—

Slots left (included)—

Max active (cap)—

Next renewal—

Next card issue fee—

Can create cards—

Issue card (API)

Currency / monthly limit

Access & limits

Banned block app & issuing

Can create cards

Wallet EUR

Wallet USD

—

Top up wallet

Top-up amount

Quick top-up

Balances

Balance (EUR)—

Balance (USD)—

Reserved / pending (EUR)—

Reserved / pending (USD)—

Net deposits (lifetime) (EUR)—

Net deposits (lifetime) (USD)—

Spend (lifetime) (EUR)—

Spend (lifetime) (USD)—

Fees paid (lifetime) (EUR)— EUR estimate: USD fees ÷ FX rate from state

Fees paid (lifetime) (USD)— —

Activity (recent)

Top-ups today —

Top-ups last 3 days —

Spend today—

Spend last 3 days—

Transactions today—

Approval rate (3d)—

Decline rate (3d)—

Cards (overview)

Total cards—

Active cards—

Closed cards—

Cards in EUR—

Cards in USD—

Total assigned limit (EUR)—

Available to spend (EUR)—

Total assigned limit (USD)—

Available to spend (USD)—

Risk / 3DS

3DS requests (today)—

3DS requests (7d)—

3DS approval rate (7d) — by codes

3DS expired (7d)—

Top-ups (latest, auto)

From wallet_ledger / Activity (wallet top-up lines). Per-tx fee split is not stored — fee shows as —.

Latest top-up #—

Latest top-up status—

Latest top-up currency—

Latest top-up received—

Latest top-up fee—

Latest top-up net—

Latest top-up created—

Transactions (latest)

Latest transaction #—

Latest transaction status—

Latest transaction merchant—

Latest transaction amount—

Latest transaction currency—

Latest transaction MCC / country—

Latest transaction FX / fees—

Latest transaction date—

Notes / Ops

Last admin action—

Last admin action time—

Client cards (list)

Client top-ups (list)

Client transactions (full)

All rows from arqen_webhook_transactions (indexed cards) + wallet_ledger for this profile (operator session).

Rows —

—

B2B account pool — load and audit Arqen profiles

Pool statistics —

Groups / invites

Upload B2B profiles

JSON array of profiles (spec format). Each profile is validated via the Arqen token flow before saving.

Home catalog matches GET /api/botcartd/plans (what clients see in “Change plan”).

Hide from home — тариф не показывается на главной и его нельзя выбрать самому ( POST /api/botcartd/plan/select вернёт ошибку). Назначить такой тариф можно только админом (пользователь в кабинете увидит свой план и условия как обычно).

Тариф в админке задаётся только в EUR (абонемент и комиссии). Те же числа сохраняются в полях *Usd в конфиге для совместимости API — отдельной долларовой цены нет.

Поле bullets — произвольный текст для экрана клиента.

Partner ads per client tab (GET /api/botcartd/banners, field page: main, card, 3ds, tx, profile). Clicks counted via redirect.

Image size (recommended): 1200 × 375 px (aspect ratio 16∶5 — same as the client placeholder). WebP or JPEG, roughly < 400 KB for fast load. Very tall images add empty space under the picture; very low/wide crops look small on phones.

Web sign-ups (web_users): email, status, link to external_user_id (tg_…). API: GET /api/v1/admin/web-users · CSV: ?format=csv · delete row: DELETE /api/v1/admin/web-users/<id>

—

Card — вебхуки arqen_webhook_transactions · Wallet — системные строки wallet_ledger (эмиссия, комиссии, списания за экстра-карты, card_transaction и т.д.). API: GET /api/v1/admin/transactions/global. Колонки Decl* — только по карточным операциям, UTC.

—

Platform fee revenue from wallet_ledger (card fees, plan subscription). Client top-ups and card spend are shown only in the ledger table / pass-through context — not in gross KPIs. Tax/VAT not included.

Gross fee revenue (EUR) —

Gross fee revenue (USD) —

Net fee revenue (EUR) —

Net fee revenue (USD) —

—

Daily fee revenue (EUR)

Daily fee revenue (USD)

Include daily appendix in PDF PDF currency

Ledger

Time	Kind	Amount	CCY	User	Label Description · stored value

—

Generated PDFs

—

Support settings

Support contact

Working hours

Average reply time

Quick action: Top up label

Quick action: Top up link

Quick action: 3DS label

Quick action: 3DS link

Quick action: Bug label

Quick action: Bug link

Quick action: Support label

Quick action: Support link

Cards tab: Top up button label

Cards tab: Top up button link

Reply-time templates (applied to “Average reply time”)

Universal lookup (email / profile ID / card ID / last4)

Query

Saved filters

—

Full list of emails and external_user_id — see the Web users tab.

Operator audit log (admin_audit_log). Filters are optional; newest first.

From To Actor Action

—

Admin panel operators (super_admin). Extra admins only from the primary account in .env; 2FA is set at sign-in; reset with the button below.

Operator sign-in

Admin quick start

Profiles overview

Tariff

Subscription (API)

Issue card (API)

Access & limits

Top up wallet

Balances

Activity (recent)

Cards (overview)

Risk / 3DS

Top-ups (latest, auto)

Transactions (latest)

Notes / Ops

Client cards (list)

Client top-ups (list)

Client transactions (full)

Groups / invites

Upload B2B profiles

Daily fee revenue (EUR)

Daily fee revenue (USD)

Ledger

Generated PDFs

New operator